Getting Started

Publishing to Freshdesk

Paligo can publish directly to Freshdesk, so you can use Paligo's powerful authoring features to create content, while still using your Freshdesk help center to support customers.


We recommend that you set up a trial account or a draft category so that you can test your Paligo-to-Freshdesk publications without making the content visible to your customers. When you know everything is working as you want it to, you can start publishing to your live help desk knowledge base.

To find out how to set up Paligo to connect to Freshdesk see Paligo to Freshdesk - first time set up.

If you want information about changing the publishing settings, see: Freshdesk Layouts.